Start date: As soon as possible (latest 4th May 2020)

Location: Brussels

Type of contract: full-time (38 hours) compensated internship under Belgian law

Duration of contract: 6 months

Deadline for applications: 4th March 2020, 11.59 PM Brussels time


FEANTSA, the European Federation of National Organisations Working with the Homeless, is an Umbrella organisation with over 100 members from across Europe. FEANTSA is the only European NGO focusing specifically on homelessness. We are recruiting a communications assistant who will work closely with the Information and Communications officer.


Person specification:

  • Native or near-native level of English
  • Interest in communications and in homelessness
  • Eye for detail
  • Analytical thinking
  • Pro-active worker
  • Good writing skills
  • Willing to learn


  • Knowledge of other EU languages
  • Professional/volunteer experience or academic knowledge of homelessness
  • Previous experience and/or studies in communications


Tasks :

(The following list should be used as a reference. In no way will the intern be asked to fulfil all the tasks below simultaneously.).

  • Reputation management and information research (together with the communications officer)

- scanning international media on topics related to FEANTSA’s work and on EU political atmosphere

-  scouting for opportunities (political context, events, etc.) where FEANTSA could try to jump in to get their messages across

  • Internal communications:

-  Pro-actively sharing information/content of interest with policy staff and/or the communications officer

-  Ensuring internal communications tools are up to date and useable (sharepoint / events calendar / contact database / other)

  • Social media & community management

-  Monitoring posts, comments and tags that mention FEANTSA

-  Intervening in comments where relevant (with help from the Communications officer)

-  Researching and pro-actively proposing topics for social media posting

-  Drafting and scheduling social media posts

-  Researching and creating appropriate creative material to accompany the post

  • Administrative tasks

-  Proofreading FEANTSA publications as needed

-  Liaising with providers and subcontractors, partners, colleagues

-  Responding to queries by telephone and email

-  Occasional booking own transport and providing payment proofs for work-related expenses, if applicable

  • Other tasks:

-  Contributing to the drafting of the monthly newsletter

-  Potential assistance with the organisation of events

-  Occasional updates on the website

-  Supporting campaign work when applicable

-  Pro-actively exchanging on weekly tasks with the communications officer


Terms & conditions:

  • Start date: As soon as possible (latest 4th May 2020)
  • Full-time position (38 hours)
  • Internship under Belgian “convention d’immersion professionnelle” (please see [in French or Dutch] for explanations)
  • Location: FEANTSA Secretariat in Brussels
  • Duration of contract: 6 months
  • Compensation between 640,79 € and 797 € per month depending on age (as indicated by Belgian law) + 49€ per month for public transportation.


To apply:

Please send a CV and letter of application in English by 4th March .2020, 11.59 PM Brussels time to:

Laura Rahman, Information and Communications Officer


We regret that only shortlisted candidates will be contacted.