Europe is under rapid transformation as digitalisation in our societies is increasing. The Commission’s plan for a Digital Single Market (DSM) comes as a strategy to provide with a framework where individuals and businesses can coexist and interact. The digitalisation of our societies is creating digital gaps that can negatively affect people’s lives. For those citizens that are already facing destitution, the digitalisation of our societies represents a significant challenge. Prejudices vary and scepticism arise when trying to advocate for digital inclusion among people facing any kind of destitution. Interestingly, the internet has been recognized by outreach workers as a tool to gain access to resources and information in their daily work.

This report presents FEANTSA's position on digital inclusion and homelessness and provides recommendations for an inclusive agenda in the next Digital Single Market strategy.

Read the report in English

Read the report in French (Coming Soon)